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Offer 02 / Complete build first

Give every enquiry a clear next step

A complete workflow for capturing, responding to and progressing enquiries, with clear routes to a person.

Enquiries need a reply, organised details and a route to booking, even when you're busy.

We'll build your complete agreed inquiry-to-appointment system before you pay us. You review the finished, functioning workflow with safe test data. If you like it, accept the agreed price. If you don't, decline without paying a build fee.

A tangible result

Here’s what the work includes.

Capture enquiries from the agreed form or inbox
Create or update the enquiry record
Send approved replies and request missing details
Apply actual booking rules and record the selected appointment
Send agreed confirmations and reminders
Route exceptions to a named person
Keep an activity log and provide pause and recovery guidance

Define “done” together

Work you can inspect.

Every agreed step and connection is built before you decide whether to pay. You can run the whole journey privately with representative, non-destructive test data.

We test a standard enquiry, missing details, duplicate submission, unavailable appointment, confirmation, reminder, cancellation, reschedule, opt-out, timeout and failed connection. We also check that exceptions reach your nominated person and that the workflow can be paused.

These checks demonstrate that the agreed system works. They do not make payment compulsory. Your decision still depends on whether you like the finished result.

Passing tests is not your buying decision.

You still decide whether you like the finished result. Neither opening the build, completing a test, nor letting time pass authorizes a charge.

Keep the boundaries clear.

You'll need a decision-maker, authorised access, clear booking rules and someone to handle exceptions. We confirm platform compatibility and capacity before accepting the project. Where safe testing isn't possible, we won't promise this offer.

We agree triggers, messages, eligibility rules and exceptions before building. An appointment is confirmed only through the authorised booking process. The system doesn't invent availability or make sensitive decisions about people.

Live platform fees, usage charges and optional monitoring are agreed before we start. Handover includes a workflow map, approved messages, account-access arrangements and instructions for pausing and recovering the workflow. The defect-support period is agreed in writing. New channels or materially different rules are additional work.

Those actions are excluded from this offer. We keep sensitive decisions and financial commitments with authorised people.

Scope, price, and what happens next

No guesswork
at the handover.

We agree the full scope and build fee before starting. Review the complete functional build, then choose whether to accept it. Pay the build fee only if you like and explicitly accept the result. If you decline, no build fee is due.

REVIEW & APPROVAL

See the whole thing. Then choose.

Your written scope sets the review window and included refinements. Corrections to agreed features that fail completion checks are handled separately. Testing, review access and silence do not count as acceptance.

Read the build-first summary

COSTS & CONTINUITY

Know what it takes to run.

There is no build deposit or required new purchase to review the completed build. Agreed pre-decision build and testing costs are covered. Hosting, subscriptions, live usage and optional care are explained separately before work starts.

Evaluation access is for review. Agreed handover and production use follow explicit acceptance and payment. If you decline, your supplied materials remain yours and review access ends under the agreed process.

Before you decide

A few useful
answers.

Is this a demo or a pilot?

No. We build the entire agreed system. The private environment allows you to review the finished workflow safely before live activation.

What happens if I decline?

You owe no build fee. We do not activate or hand over the system for ongoing use, and we follow the agreed process for removing your data and access.

Can it guarantee appointments?

No. It makes the agreed enquiry process consistent. Customer demand, eligibility and the decision to book remain outside our control.

Will it replace my booking software?

Usually it connects supported tools you already use. Any required change is identified before we accept the build.

What happens when something unusual arrives?

The system routes the case to your named person. You approve the circumstances where automation must stop.

Can it take payments or decide who qualifies for regulated services?

Those actions are excluded from this offer. We keep sensitive decisions and financial commitments with authorised people.

One good place to start

What would you love
to take off your plate?

Tell us what’s getting in the way. We’ll start there.

Let’s find your first winClear scope. Real examples. No pressure to buy.